FAQ's

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SEKKISEI Rewards is a loyalty program that rewards customers for purchasing SEKKISEI products and engaging with the brand. It is a tier-based program determined by the number of points a member has earned within a single year on eligible purchases and through qualifying activities, beginning on the date when you enroll.

Joining is easy! Simply create an account by signing up here and enter your name, email, and password.

Once you're signed up, you will receive 25 points after your next purchase.

Any customer with an active sekkisei-usa.com account is automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.

You can access all your info by visiting our rewards page https://sekkisei-usa.com/pages/rewards where you can track your current points, tier level and available benefits. All points are pending until your order ships, at which time they are added to your account and may be redeemed for rewards. It may take up to 24-48 hours from the time your order ships for points to appear in your account.

When you join, you’ll automatically be placed in Herbal and be eligible for all the benefits Herbal members receive. If you spend at least $300, you’ll be automatically moved up to Botanical. If you spend at least $500, you’ll be automatically moved up to Radiant. If you spend $700 or more in your first year, you’ll qualify for Prestige.

You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points.

Earn points on every purchase! 1 Point Per $1. Higher tiers in the SEKKISEI Rewards program earn more points at a quicker rate.

Higher tiers in the SEKKISEI Rewards program earn more points at a quicker rate.

When you move up to become Gold you will be earning points 1.25 Points Per $1

When you move up to become Platinum you will be earning points 1.5 Points Per $1

When you move up to become Platinum you will be earning points 2 Points Per $1.

Add your birthday under ways to earn points on the Rewards Page. On your birthday we will add points based on your VIP tier. You’ll receive your reward within 30 days after your birthday

Points will be added to your account once your order ships. It may take up to 24-48 hours from the time your order ships for points to appear in your account.

When you redeem your points for product rewards, the available points in your account will decrease based on the amount of points you redeemed.

Points expire after 1 year of inactivity as determined by the last date points were earned.

No, the rewards program is currently available for domestic customers only and when you shop directly from us.

Yes.

Unless otherwise specified, rewards codes do not have an expiration date.

You must be logged into your account to earn points

If you use gift card to make a purchase on our website, the amount paid with the gift card won't earn points.

If you are a loyalty member and make a purchase of a gift card on our website you will earn points for the purchase amount of the gift card dependent on your tier level (1x points for Herbal, 1.25x points for Botanical, 1.5x points for Radiant, 2x points for Prestige).

Our extended return policy allows you to return orders placed between 11/21 and 12/2 until 1/31.

"sek-ee-say".

SEKKISEI Rewards is a loyalty program that rewards customers for purchasing SEKKISEI products and engaging with the brand. It is a tier-based program determined by the number of points a member has earned within a single year on eligible purchases and through qualifying activities, beginning on the date when you enroll.

Joining is easy! Simply create an account by signing up here and enter your name, email, and password.

Once you're signed up, you will receive 25 points after your next purchase.

Any customer with an active sekkisei-usa.com account is automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.

You can access all your info by visiting our rewards page https://sekkisei-usa.com/pages/rewards where you can track your current points, tier level and available benefits. All points are pending until your order ships, at which time they are added to your account and may be redeemed for rewards. It may take up to 24-48 hours from the time your order ships for points to appear in your account.

When you join, you’ll automatically be placed in Herbal and be eligible for all the benefits Herbal members receive. If you spend at least $300, you’ll be automatically moved up to Botanical. If you spend at least $500, you’ll be automatically moved up to Radiant. If you spend $700 or more in your first year, you’ll qualify for Prestige.

You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points.

Earn points on every purchase! 1 Point Per $1. Higher tiers in the SEKKISEI Rewards program earn more points at a quicker rate.

Higher tiers in the SEKKISEI Rewards program earn more points at a quicker rate.

When you move up to become Gold you will be earning points 1.25 Points Per $1

When you move up to become Platinum you will be earning points 1.5 Points Per $1

When you move up to become Platinum you will be earning points 2 Points Per $1.

Add your birthday under ways to earn points on the Rewards Page. On your birthday we will add points based on your VIP tier. You’ll receive your reward within 30 days after your birthday

Points will be added to your account once your order ships. It may take up to 24-48 hours from the time your order ships for points to appear in your account.

When you redeem your points for product rewards, the available points in your account will decrease based on the amount of points you redeemed.

Points expire after 1 year of inactivity as determined by the last date points were earned.

No, the rewards program is currently available for domestic customers only and when you shop directly from us.

Yes.

Unless otherwise specified, rewards codes do not have an expiration date.

You must be logged into your account to earn points